Please feel free to email us thru our Contact Us page with any other questions. We will do our best to respond in a timely manner or feel free to give us a call.
Frequently Asked Questions
Here are some common questions asked by our customers
What time do we stop serving breakfast?
Breakfast is served ALL day until close. Due to COVID-19 current business hours are Tuesday – Sunday 6:30 a.m. – 2:00 p.m. CLOSED Monday.
Can we make phone orders?
Phone orders can be made from 6:30 a.m. – 1:00 p.m. Tuesday – Sunday. Upon placing your order we will ask for name & phone order. Smaller portions are not available for take-out.
What steps are being taken to protect customers and staff from COVID-19?
The safety of our staff and customers is a top priority. Our team is committed to following all the guidelines set forth by Austin Public Health for all essential employees.
*All employees wear protective gloves and mask at all times.
*Reducing our staff shift to ensure we practice appropriate social distancing while working.
*Reducing business hours as well as service are for takeout options only
*Sanitizing all employee workstations on the hour
When will the dining room re-open?
At this time our dining room is still closed and we will reopen when we feel it is safe for our staff and customers. Please be mindful that we will be changing our protocols inside the restaurant to best support our employees and customers.
Do you cater?
We do not cater.
Do you donate or sponsor events?
Yes we offer donations and sponsorships. All donation/sponsorship requests should be submitted no later than 3 weeks prior to event. We receive requests for donations/sponsorships up to 6 months prior to the date of the event. Donations/sponsorship requests are reviewed by date received. We receive a variety of different requests from all over Central Texas. As a small business we do our best to accommodate requests received based off date received and our budget for the month.
Do we have outside seating?
There is no outside seating at this time due to COVID-19.
Are we pet friendly?
Service animals specifically trained to aid a person with a disability are welcome. Pets and comfort animals are not allowed in the restaurant per City of Austin Health Department.
Do we deliver?
We do not deliver. We do not participate with delivery programs such as Favor, Door Dash, or Uber Eats. If you are looking for delivery options visit our friends at Tamale House East on E. 6th St.
How do I place a large order?
If you are interested in placing a large order please contact us at 512-472-0017 and ask to speak to Rose or Regina between 7:00 a.m. – 1:00 p.m. To guarantee your desired pickup time for any large order we recommend calling and placing your order a day ahead. Upon placing your order we will need a contact name & phone number, pick up date & time, and credit card information to hold the order. All orders need to be placed before 1:00 p.m. the prior day. If an order is needed for Tuesday morning we recommend calling it in Friday or Saturday. All orders are always prioritized by the order in which they are received. If a large order is placed the morning of we can not guarantee your desired pick up time. Ordering in advance is always best.
*A 18% take-out charge will be added to all taco orders of 24 or more*
Are we gluten free?
Our recipes are not gluten free. Our corn tortillas and tortilla chips are gluten free (Fiesta Tortillas is our supplier).
Do we carry any vegetarian or vegan items?
We use vegetable oil and vegetable shortening for the restaurant. However, it is important to remember our recipes call for different flavoring that make them taste like home. Our beans do contain bacon therefore they are not vegan or vegetarian.
(Please visit our neighbors at Mr. Natural located at 1901 E. Cesar Chavez St. for vegan, vegetarian, and gluten free menu items.)