Please feel free to email us thru our Contact Us page with any other questions. We will do our best to respond in a timely manner or feel free to give us a call.
Frequently Asked Questions
Here are some common questions asked by our customers
What is the current dining room setup?
We do not take reservations or sit incomplete parties. Our max table capacity is 8 people, any parties larger than 8 will be seated separately. A gratuity of 18% is included on all parties of 5 or more. We ask that all customers be considerate of their time at the table & allow other customers the opportunity to sit down & eat.
On weekends we ask all customers waiting for a table will wait outside. Servers will be outside for customers placing take-out orders or picking up phone orders.
What time do we stop serving breakfast?
Breakfast is served ALL day until close. Beginning June 1 we will be transitioning back to our normal business hours. Tuesday – Sunday 6:00 a.m. – 2:00 p.m.
Do we sit large parties?
Due to the size of our dining room & to provide the best experience for all of our customers we will no longer sit parties larger than 8. Please be mindful as we are removing tables from our dining room we will have less options to seat large parties therefore the wait time will be longer. We are happy to separate larger parties. However, we will not sit incomplete parties.
Where do we wait for a table?
On weekends customers are encouraged to wait outside in their vehicles or on our patio along the westside of the building facing Enterprise. Customers will receive a text when their table is ready.
Can we make phone orders?
Phone orders can be made from 6:00 a.m. – 1:00 p.m. Tuesday – Sunday. Upon placing your order we will ask for name & phone order. We will continue to have servers outside to handle phone-orders.
*Smaller portions & child’s plates are not available for take-out*
What is the packaging fee on my receipt?
Unfortunately due to COVID 19 we have seen prices triple for all paper goods. Napkins, toilet paper, cups, lids, bags, foil, sugar packets, salt & pepper packets, and any plastic ware. The supply chain issues have made it very challenging for small businesses and the packaging fee helps to offset the price increase we see as a small business.
How can I buy a shirt
We currently do not offer shirts for sale online. Please give us a call during business hours before 1:00 p.m. or email contact@joesbakery.com & we will be happy to help you.
Do you cater?
We do not cater.
Do you donate or sponsor events?
Yes we offer donations and sponsorships. All donation/sponsorship requests should be submitted no later than 3 weeks prior to event. We receive requests for donations/sponsorships up to 6 months prior to the date of the event. Donations/sponsorship requests are reviewed by date received. We receive a variety of different requests from all over Central Texas. As a small business we do our best to accommodate requests received based off date received and our budget for the month.
Do we have outside seating?
We only have outside seating on the weekends. We have a few tables outside under our patio on the westside of the building . You are more than welcome to place a take-out order & eat at an available table.
Are we pet friendly?
Service animals specifically trained to aid a person with a disability are welcome. Pets and comfort animals are not allowed in the restaurant per City of Austin Health Department.
Do we deliver?
We do not deliver. We do not participate with delivery programs such as Favor, Door Dash, or Uber Eats. If you are looking for delivery options visit our friends at Tamale House East on E. 6th St.
How do I place a large order?
If you are interested in placing a large order please contact us at 512-472-0017 and ask to speak to Rose or Regina between 7:00 a.m. – 1:00 p.m. To guarantee your desired pickup time for any large order we recommend calling and placing your order a day ahead. Upon placing your order we will need a contact name & phone number, pick up date & time, and credit card information to hold the order. All orders need to be placed before 1:00 p.m. the prior day. If an order is needed for Tuesday morning we recommend calling it in Friday or Saturday. All orders are always prioritized by the order in which they are received. If a large order is placed the morning of we can not guarantee your desired pick up time. Ordering in advance is always best.
*A 18% take-out charge will be added to all taco orders of 24 or more*
Are we gluten free?
Our recipes are not gluten free. Our corn tortillas and tortilla chips are gluten free (Fiesta Tortillas is our supplier).
Do we carry any vegetarian or vegan items?
We use vegetable oil and vegetable shortening for the restaurant. However, it is important to remember our recipes call for different flavoring that make them taste like home. Our beans do contain bacon therefore they are not vegan or vegetarian.
(Please visit our neighbors at Mr. Natural located at 1901 E. Cesar Chavez St. for vegan, vegetarian, and gluten free menu items.)
Do you sell alcohol or allow alcohol onsite?
We are an alcohol free establishment. We do not permit customers to consume beer or alcohol onsite.
Do I have to pay for parking?
Parking is free for our customers while onsite. If you leave your vehicle on property & leave you are subject to parking fees.